Refund policy

All sales at Ezria & Co. are final. We do not accept returns, exchanges, or refunds for change of mind, sizing preferences, or other personal preferences.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 3 days of delivery. Include your order number and clear photos of the item and packaging so we can review the issue.

If an item was received with a tag attached, the tag must remain attached and unaltered. Items with removed, detached, or altered tags will not be eligible for consideration for a replacement or refund.

Items that have been worn, used, altered, or damaged after delivery are also not eligible for a replacement or refund.

If your claim is approved, Ezria & Co. will provide an appropriate resolution, which may include a replacement or refund depending on the circumstances and product availability.

This policy does not limit any rights you may have under applicable consumer protection laws.

Contact

For questions regarding an order, please contact us at: [YOUR BUSINESS EMAIL]